What are the Costs & ETA for my order?
We offer free shipping on all orders over $100 in Australia.
If your order is under $100 there is a small $12 postage charge.
We send your order with Sendle Couriers. Street addresses only please.
If you only have a PO Box or live remotely and couriers find it difficult to deliver to your address, please let us know and we can send your order by Australia Post.
Orders will be sent with Signature on Delivery.
If you are not home to sign for a parcel, they will attempt to redeliver the item for free. If the parcel cannot be delivered again, they will leave a card and the order will be left at one of 1400 local collection points.
Collection points may include newsagents or service stations.
If you would like your order left at your door please let us know. But please be aware we take no responsibility for lost or stolen parcels if you chose this delivery method.
We will generally ship your order within 42 business hours. During busy times we may take 72 hours.
If you have provided an email address you will get updated emails on your order directly as it is shipped. This will include an ETA for delivery.
If you would like help with tracking your parcel, want to know a more accurate ETA on delivery to your area or anything else regarding an order please contact us at firstname.lastname@example.org.